IT Benchmarking  & Management Consulting - Get the Most from IT

 

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IT Asset/Config Mgmt.
IT Benchmarking
ITIL Implementation
Management Consulting
myKPI Scorecards
ITSM Metrics Training

IT Benchmarking & Management Consulting Services

Improve the cost/value of IT investments by aligning IT to the business to create value through operational excellence using Micromation's IT Benchmarking and Management Consulting services.

Our Services

IT Asset & Configuration Management is a fast-track program designed to get cost savings results quicker and mitigate software compliance risks.

 

IT Benchmarking services help you measure your current cost/value, investigate optimization opportunities, develop business plans to cost justify the right IT investments and monitor your progress over time with follow up key performance measures.

 

ITIL Implementation Services designed to help organizations capture the business benefits from ITIL and ITIL implementations more quickly.  ITIL® (“ITIL® is a Registered Trade Mark of the Office of Government Commerce in the United Kingdom and other countries”)

 

Management Consulting services provide a tool-kit of options to help you assess strengths, weaknesses, opportunities, threats and help you plan, build and execute a framework for continuous improvement.

 

myKPI© Scorecard Services help IT organizations make better decisions faster with less effort and cost through the use of business scorecards.

 

ITSM Metrics Training helps IT organization realize the benefits of ITIL/ITSM by improving your performance by learning how to implement a measurement program and metrics for IT Service Management.

 

Services to Increase the Business Value from IT:

1. Check assess the organization’s KPMs and determine the variance from best in class organizations
2. Act determine the best actions to take for optimal results in minimal amount of time
3. Plan determine the activities, tasks, resources, dependencies and constraints required for execution
4. Do implement the changes through effective project management controls and monitor KPIs to achieve the desired outcome
5. Repeat ... raise the bar and target next area for maturity improvements

 

 

File: Services.htm  

 
1. Check

TCO Benchmarking

TCO Light

TCO Assessment

End User eSurvey

IT Staff eSurvey

User Profile eSurvey

IT Report Card

myKPI Data Collection Tools

ITAM Health Check

ITAM RAP

ITAM GAP
ITIL RAP
ITIL GAP

Maturity Assessment

Information Security Audit ISO17799/BS7799

ITIL Assessment

IT Architecture Assessment

Mgmt. Control Systems Assessment

 

2. Act
TCO Business Case

ITIL Cost Benefit Analysis

myKPI Scorecard Reporting

Business Consulting

ITAM CBA
ITIL CBA

 

3. Plan
Business Requirements Definition

RFI/RFP Development

Cost Allocation Model

Program/Project Resources

Business Consulting Resources

ITAM DDP

ITIL DDP

 

4. Do
TCO Workshop

ITIL Training & Certification
ITIL Certification - Virtual Classroom

Program/Project Resources

Business Consulting Resources

ITAM PIM

ITIL PIM

myKPI Designer

ITSM Metrics Training

 

5. Repeat ...
Efficiency

Effectiveness

Alignment

Agility

Integrated

 

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Last Modified 10/29/2011