Implementing effective and sustainable change is a difficult task requiring one part technical expertise and three parts emotional intelligence.
Success often relies on managing people through influence vs. authority; frequent, clear and concise communications; teamwork and collaboration of resources; managing expectations; and frequent check-ins used to monitor progress and control the planned deliverables as well as recognize key contributors and successes.
The CSI Register software tool helps change leaders determine the details required to manage, control and implement successful improvement initiatives.
The CSI Register acts as a repository for planning and crafting the “who, what, where, when and how” details collaboratively with the implementation team. Note: CSI Value Canvas helps identify the “why”.
The CSI Register is also used for execution to track progress, monitor assignments, provide transparency, measure and assess project controls, metrics and supporting artifacts and documentation.