IT Benchmarking  & Management Consulting - Get the Most from IT

 
Contents Search Tell a Friend Web Conference
NAVIGATION MENU IT Benchmarking

Home
About Us
Events Web Cast
Services
Fact Sheets
Benefits
Certifications
Contact Us
Site Map

 

Service Overview

IT Asset/Config Mgmt.
IT Benchmarking
ITIL Implementation
Management Consulting
myKPI Scorecards
ITSM Metrics Training
GSA Schedule

 

Service Details

IT Health Check
TCO Benchmark
TCO Workshop
TCO Light - Self Assess
TCO Assessment
TCO Business Case
End User Survey
IT Staff Survey
User Profile Survey
IT Report Card

IT Benchmarking Services

Increase the value of IT by improving your IT cost effectiveness using Micromation's IT Benchmarking services based on the IT Infrastructure Library (ITILÔ) set of best practices.

 

 Features:

Micromation's IT benchmarking services provide the following features and advantages:
bulletCollects your cost, service level, and key performance indicator data and structures it into an industry accepted IT Financial Management model based on the IT Infrastructure Library (ITILÔ) framework.
bulletCompares hundreds of key performance indicators to a benchmark index then assessed with a trouble-indicator diagnostic tool to provide a root-cause analysis report of findings and recommendations.
bulletHighlights actions you may take to develop an improvement plan with projected outcome.
bulletEstimates the costs/benefits of Information Technology (IT) improvement initiatives for return on investment analysis.
bulletValidates the actual impact of improvement plans or IT initiatives over time. Baseline data is used for future comparison and progress trending.

 

  IT Health Check

 

A low cost way to compare your IT costs with other companies in similar environments with an online, web-based, cost efficiency and quality of service benchmark.

     
 

TCO Benchmark

Increase the value of IT by improving your IT cost effectiveness using the Total Cost of Ownership (TCO) Benchmark Solution.

     
TCO Workshop

TCO Workshop

Improve your effectiveness as an IT Manager by learning the best practices that drive value through a Total Cost of Ownership (TCO) Workshop.

TCO Light

TCO Light - Self Assessment

Reduce the cost of IT by determining where the low hanging fruit is in your organization using the Total Cost of Ownership (TCO) Light self assessment.

TCO Assessment

TCO Assessment

Improve your efficiency and cost effectiveness by understanding the key performance indicators that drive value using the Total Cost of Ownership (TCO) Assessment.

TCO Business Case

TCO Business Case

Increase your return on investments with powerful cost/benefit analysis using the Total Cost of Ownership (TCO) Business Case.

TCO User Survey

End User eSurvey

Improve productivity by quickly understanding where Users are experiencing problems using the End User eSurvey.

 

TCO Staff Survey

IT Staff eSurvey

Improve your IT staff productivity and effectiveness by quickly understanding what activities are consuming their time using the IT Staff eSurvey.

 

User Profile eSurvey

Improve your service levels by understanding what areas are causing your Users pain using the User Profile eSurvey.

IT Report Card

Demonstrate the increased value of IT to the business by reporting your performance improvements to senior management using the IT Report Card.

 

Tell a Friend Click here to Tell a Friend about IT Benchmarking Solutions

 File: TCOproducts.htm

 

 

 
Benefits
bullet

Increased confidence in setting & managing budgets

bullet

More efficient IT resources use

bullet

Higher Customer satisfaction: know what they pay for

bullet

Investment decisions with accurate information

bullet

Increased professionalism of IT staff

bullet

Ability to estimate IT running costs

bullet

Reducing risk of overspending

bullet

Comparison: actual costs to estimated

bullet

Guarantee of money to provide agreed Service Levels

bullet

Availability of IT Service costs

bullet

Better IT & business decisions give cost-effective outcomes

bullet

Ability to account for all IT expenses

bullet

Demonstrate under- or over-consumption of services in financial terms

bullet

Maximizing value/cost of IT services

bullet

Costs of NOT making specific investments visible

bullet

Forms basis to implement charging

bullet

Ability to recover IT costs fairly

bullet

Method of balancing IT Services quality & quantity User need

bullet

Influence demand for IT Services & also behavior of User

 

 

 

Back Home Up Next

 

Copyright © [2008] [Micromation]
All Rights Reserved
Last Modified 05/09/2008