 |
User Profile
eSurvey
Trying to implement hardware and software
standards but not sure what your End User's requirements are? User
Profile eSurvey
gathers the inputs required to quantify your user community's usage behavior, critical
applications, skill levels & training requirements, hardware and software
requirements.
The User Profile eSurvey groups technology requirements by job function to
help you plan and develop common PC platform standards lowering TCO. |
|
|
Features: 
|
This powerful and flexible service provides
the following features:
 |
Flexible Web, email and paper-based data
gathering options. |
|
Quickly quantifies user technology
requirements by departmental job function. |
|
Determines how your End Users use their
computer systems including frequency, proficiency, user type, critical
applications and training & skill levels. |
|
Learn what your Users' satisfaction levels are with their existing PC
software & hardware platforms. |
The following examples provide potential uses
of the data provided:
|
The User Profile eSurvey is ideal for
planning and developing PC computing standards to reduce the total cost
of technology (TCO). |
|
Learn how your Users use their computer
systems including frequency,
duration and locations. |
|
Discover
which applications your users deem as
critical to their job. |
|
See what your Users are experiencing in
terms of system, application and network reliability. |
|
Determine how your Users perceive
their proficiency levels on systems and applications. |
|
|
|
Benefits: 
|
The User Profile eSurvey provides the following kinds
of benefits:
|
Improved HW planning - used to develop
common hardware configuration standards lowering TCO of hardware and
operational support. |
|
Reduced SW license risk & cost - used to
develop common software profiles/standards to reduce the risk and cost non
required applications. |
|
Understand the computing habits of your Users in order to balance service
levels and costs. |
|
|
|
What
do I get? 
|
-
Telephone/email support during the data collection phase
-
Electronic templates to help collect necessary
information
-
Softcopy (PDF) findings report
-
Teleconference to review findings and outcomes.
|
|
|
Details: 
|
|
Option 1 (Web Based Survey): Template email
with Web URL address for online survey. |
|
Option 2 (Email Based Survey): User
Profile eSurvey form with return email address. |
|
Option 3 (Paper Based Survey): Hard
copy/mail, postage & handling not included. |
|
Multiple location reporting. |
|
Customized reporting. |
|
Customized web features. |
|
|
|
|
Click here to Tell a Friend about User
Profile eSurvey