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Presentation of TCO case study. |
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A straight forward explanation about TCO. |
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TCO as a continuous improvement process. |
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How to conduct a TCO assessment in-house. |
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TCO chart of accounts. |
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TCO Best Practices overview. |
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Understanding hidden TCO and service levels End User eSurvey. |
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Identifying activities that consume your IT resources
IT Staff eSurvey. |
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Key performance indicators. |
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Cause and effect, root cause analysis. |
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Aligning IT with the business. |
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Key performance measures and score-carding. |
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TCO Business Case
overview. |
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Full Day workshop also includes:
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High level assessment of your company
profile, assets, best practices and complexity. |
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Review of TCO figures for a comparable
organization. |
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Identify top Best Practices which will
improve your TCO. |
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Pinpoint where cost savings can be obtained. |
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