IT Report Card


		IT Benchmarking & Management Consulting - Get the Most from IT

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IT Report Card

The IT Report Card is status report performed on a regular basis giving your organization an IT Report Card on the progress of managing the Total Cost of Ownership (TCO) / Total Cost of Technology (TCT). This is the foundation for implementing a continuous improvement program (CIP) with ongoing measurement. The initial TCO Assessment is a pre-requisite for IT Report Card service offering.

Features

IT Report Card provides a methodology and process to refresh your initial TCO Assessment data giving you a current versus historical view of your progress. This helps measure the success and economic benefits of new technologies, processes, support initiatives and programs.

Step 1 - TCO Data Retention: Data collected from the initial TCO Benchmark Study will be retained in a historical database for future comparisons and analysis.

Step 2 - TCO Data Refresh: We assist you in refreshing your cost, service level, and performance metrics data. This determines what your organization's current costs are on a per User basis for your distributed computing environment relative to your historical data. TCO Benchmarking tools are used for this step including electronic End User eSurveys, IT Staff eSurveys, customized TCO Workshops and myKPI© Data Collection Tools/Services helping automate the data collection process.

Step 3 - TCO Baseline Comparison: We update your line-by-line actual TCO and compare it to your previous baseline data. This determines which way your key performance measures and indicators are trending over time.

Step 4 - Highlight Opportunities:: Based on a findings analysis, we highlight actions you may take to develop an improvement plan with a projected outcome of proposed best practices implementation. Implementation costs are taken into consideration to show the economic benefits and return on investment (ROI) providing input for a professional business case.

Step 5 - TCO Business Case Development:: Optionally, we can test the economic benefits of other IT planning initiatives. The cost benefit analysis of additional IT planning initiatives are tested for positive return on investment. This determines the impact on your TCO providing the cost justification required for effective business case development and senior management approvals. The business case will include project return on investment (ROI), internal rate of return (IRR), net present value (NPV) and overall cost benefit analysis (CBA).

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Key Benefits

Value - Implement and build a decision support methodology for driving continuous reductions in TCO and increasing the value to the organization from IT investments.

Success - Increase your odds of success with a solid framework for business case development, planning and the ability to measure your results.

Visibility - demonstrate your continuous improvement contributions to your executive, increasing your visibility within the organization.

Deliverables

You get the following deliverables from a IT Report Card:

Key Performance Monitoring IT Report Card with leading & lagging indicators, reflecting your progress, helping you keep your improvement plans on-track.
Updated TCO measurements, business case and presentation reflecting your current state and progress relative to historical data.
Electronic survey results from the end-user groups involved in the study.
Soft copy of data files to be used for historical TCO tracking.